FREE WORLDWIDE SHIPPING ON ORDERS OVER $40!

SHIPPING INFO & POLICY


Please use this page to help guide you and make it clear the standard shipping times for our products, which depend on your location and also whether your order has been made over a holiday period (e.g Christmas, Easter etc).
Regardless of where you live, all orders are processed within 1 business day & normally shipped within 2-4 business days. As mentioned previously, if your order has been placed over a holiday period please give an extra 1-2 business days for your order to be shipped.
    • Please always add 24-72 hours of processing time to your estimated delivery time. 
    • Estimated delivery time to the countries below.
    • All orders for the following countries come with guaranteed tracking.
USA Tracking Available (12-22 days + processing time / usually within 14 days)
United Kingdom Tracking Available (12-30 days + processing time / usually within 21 days)
Australia Tracking Available (12-22 days + processing time / usually within 21 days)
New Zealand Tracking Available (12-22 days + processing time / usually within 21 days)
Canada Tracking Available (12-22 days + processing time / usually within 14 days)
Elsewhere Tracking Available (12-42 days + processing time)
Please always allow a total of 5 weeks for delivery since some orders can get late due to an often experienced high demand on most popular items. If you ever have any questions, don't hesitate to contact us.

  

General guidelines for refunds:
SHIPPING POLICY (READ CAREFULLY):
IMPORTANT: WildlifeFans is not responsible if a package is not deliverable due to missing, incomplete, or incorrect destination information. Please take great care to enter the correct shipping details when at check out.
If you realize you have made an error, e-mail us as soon as possible explaining the error and provide the correct information. We will assist you in any way we can - however please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage. We will however attempt to do anything within our power to assist in every situation - we are here to help you.
Send the email to: support@wildlifefans.com or use the contact form from the Main Menu.
Use the subject: URGENT SHIPPING ADDRESS ERROR
WildlifeFans is not responsible for destination country tax and/or any duty charge that may incur. Customers are accountable for any restrictions, duties, taxes, and any other fees collected from the destination country. 
WildlifeFans is not, nor will be responsible for any Duties, Taxes, or Customs fees under any circumstances. Should the purchaser have any doubt as to whether these charges may be applicable they should seek further information from the relevant authority in their country. WildlifeFans cannot advise on these fees - however it is generally highly unlikely that they will apply unless you are purchasing for commercial resale.